About four days before we left for a two-week trip to England, the clean out pipe of our sewer system backed up. We called the Cobb County Water Department to check it out, and after they arrived and explored our system from the point of the clean out, they suggested that we needed to hire a private plumber. They gave us the name of Donald Hearing Plumbing, who we called. They came out, and suggested that it would be an easy fix, and proceded to run a cable down the clean out pipe, and into the pipes leading to the main county line. After putting the cable into the system, they discovered that they were unable to pull in back out. It was stuck. They indicated that there was a problem and needed to bring their backhoe (excavating equipment with a digging bucket on an extended arm) to dig a trench to find the hidden problem.

Here is Donald Hearing at the helm of the backhoe. Seemed innocent enough. Dig a hole, and fix the pipe! As you look at the following images, you'll see it was a serious problem.
They arrived early Thursday morning on May 21. What they hoped to accomplish was to dig a ditch to reach the pipes that connected us to the main county line, which is located right near the white fence you see in the photograph here. Please notice the general state of the yard. They dug into the soil, and continued digging, and as they did, they discovered an underground cavern that had been developing for some time, probably the result of a broken line in our yard.

About four feet underground, we found a cavern, the beginning of a sink hole, that had been developing for some time.
As they extended the ditch to about 12 feet deep, they reached the level of our 4″ pipe, and discovered that there was a break in the pipe. They found their cable. Instead of continuing to move through our pipe system, the cable was pushed into the surrounding soil, and was actually wound around the pipe. No wonder they couldn’t pull it out.
Furthermore, they discovered that the original plumber had actually used electrical tape to bind the 4″ pipes together. Overtime, the connection failed, and the 4″ pipes separated. You’ll see a picture below of this innovative pipe work. Although we don’t know how long the pipes were separated, the fact that a cavern developed indicates that this was going on for a long time.

This a piece of the 4" pipe that was wrapped in electrical tape!
After pulling a 20′ span of pipe out of the ground (12′ down), the crew needed to insert a new pipe, which they did. They used a glue that chemically bound the new connection. Mission accomplished.

A 10 foot piece of white PCP 4" pipe.
At least we thought so. We still had to connect our 4″ pipe line to the county 6″ pipe that ran to the main line which is an 8″ diameter pipe. All we could see was the cross section of the 6″ pipe, but it was packed full of debris that probably had accumulated over time. Manually trying to push and rotate a cable into the line failed, so the plumbers indicated they would return the next day with a “jetter,” a machine that would push water through a hose at a very high velocity. They came back Friday morning, backed the jetter into our yard, ran the hose down into the ditch. Turned it on. Complete failure. They could not remove any of the debris.

A jetter, which pushes water through a hose at a very high velocity was used to try and free debris from the 6" pipe. No luck.
A real problem. Enter the Cobb County Water Department. Donald Hearing, who by now was heading to the hospital for outpatient surgery called the Cobb Water Department and asked for help. He felt that the county needed to be involved now that the connector to the main county line was clogged up.
What happened over the next 19 hours was absolutely amazing, and something that you think isn’t really happening. Here is a short time line.
The first County Water Department vehicle and crew of two arrive and stormed into our yard to make a quick assessment. They say that they’ll have to remove one or two our neighbors’ trees, and part of our fence to move a County backhoe into position to extend the trench that Hearing Plumbing had begun. I can’t believe it.

In this image, a backhoe sits where there was a beautiful Bradford Pear Tree, and two-board fence. They are searching for the 8" main county pipe. Later found.
Three additional County vehicles arrive, and the utility maintenance supervisor, Mr. Chuck Roshak arrives. He immediately determines what needs to be done—tree and fence removal. A 30′ high flowering Bradford pear tree is cut and removed, and dragged to the center of a cul-de-sac. A huge truck with at least five crew arrives, and cuts and removes the tree. A 40′ section of our fence is removed. All of this happened in about 35 minutes.

Crew cutting the Bradford Pear Tree and hauling it away.
The backhoe is used to dig, and search for the main county line. As they dig, ground water fills the trench. As soil is removed, the water mixed with the soil creates a loose mud, and simply flows over our yard. Digging continue, they finally find and break the main 8″ line; the gr0und water, which by now is at least 6′ feet deep is sucked into the main pipe, draining the trench—for a while.
Our neighbor arrives home, and sees for the first time that a tree is missing from their yard, and a huge backhoe is sitting in their yard. I talk with her, and bring her into our yard, and explain what has happened. Fortunately, the County will fully repair any damage to their yard, at the County’s cost. Not so with us. It’s on us.

Stadium lights in our backyard. We could have played baseball!
It’s getting dark. Stadium lights arrive! A truck is backed into our yard, the lights hoisted, and turned on. We could have played night baseball.
Time to eat. A trip to Burger King to buy food for the County Water Department crew of ten, and Randall and Chuck from Hearing Plumbing. Biggest sale to date for this Burger King!
Pipes are cut to precision to repair the 8″ main county line, and a 6″ T-connection into our yard. By now, the County had built and lifted into the ditch steel walls within which the men worked. By now the ditch is 15′ deep, and the safety ordinance requires walls to prevent a cave-in. The main line is repaired—this was unbelievable since the men were working 15′ deep, within water, at night, under the lights.
A 20′ pipe is attached to the “T” at the main line, and rotated and dropped into the ditch, about 8′ from the end of our 4″ pipe. Another section needs to be cut and inserted to complete the system. To do this, the steel walls need to be moved from the front end of the ditch, to the other end of the ditch. Another backhoe (the third one) is used to complete this operation.

The third backhoe being used to move the safety walls into position. These are lowered into the trench to provide supporting walls in case there is a cave-in. The men worked at the bottom of the trench between the walls. Difficult work!

This is a new section of the 8" main line that needed to be installed at the bottom of a 15' trench.
Working within the steel walls, the crew inserts the last piece of the pipe system. The walls are pulled out.
Tons on 57 stone especially used for drainage are required. We wait an hour or so, and finally a dump truck arrives with the stone, backs into the middle of our cul-de-sac, and dumps all of the stone in the middle of the road, and creates a pile of 57-stone about 15 feet high and 20 feet in diamater. The backhoe will be used to go down our driveway, scoop up some stone, turn around, and travel 100 or so feet, and dump the stone into the ditch. This was repeated for about an hour. To spread the stone along the bottom of the ditch, Greg Brock, operating Hearing Plumbing’s backhoe, works simultaneously to scoop stone dropped by the County into the ditch and move it to the other end of the ditch. The idea is to form a base of drainage stone under and on top of the pipes that have been repaired.

Here you see the 57 stone being used to provide a good drainage base in the trench. The long blue-green pipe is a new clean out pipe that enventually will be visible only at the surface.
Above the layer of 57 stone, all three backhoes are used to push back into the ditch all of the soil that was dug up. This was an absolute mess. By now the mixture of soil and water had created a oozing mud. Pushed back over the ditch, the soil/water/mud mixture was there for further work.
The Crew Leaves our Yard. The Cobb County Water Department, which had arrived at our home on Friday, May 22 at 11:30 A.M., left our yard at 5:30 A.M. on Saturday, May 23.
On May 23, the County returns with a truck to clean the road, and make sure the main line is running properly. It is. The road is cleaned.
On Monday (Memorial Day) May 25, Donald Hearing arrives, and uses his backhoe (which was left next to the ditch) to push the earth around, and create some order in the yard. It’s not really possible. The soil is still very wet, and all they can do is push as much of the earth over the area of the ditch, forming a find of hill, that in time, will hopefully settle.

The backhoe being used to grade over the soil above the trench.
On May 26, we leave for England, and hope that the earth settles.
One June 6 we arrive home to see the ground a bit dryer, and amazingly some of the grass that had been covered with mud, was growing back. But there is still much to be done, but that will happen over the next week or so.
We all take for granted the utilities that we have—water, sewage, electricity, etc.—and don’t realize what problems lurk in hidden areas, such as what we discovered with our PCP pipes 15 feet beneath the ground. It made me think about the network of piping that connects all of us to water and sewage, and the work that is needed to maintain it. The Cobb County Water Department did an incredible job in restoring a broken water system, working continuously for more than 18 hrs, and completing a job in the most professional way possible. The work is not only hard, but it is dangerous as well. In an environment that seemed so unstable and imprecise, this group of professionals, under the direction of Mr. Chuck Roshak, worked with amazing precision to fix the system. Special thanks to Mr. Donald Hearing, and his team of professionals.
Here are a few more pictures.

Working in the trench within the safety walls.

A new view into our neighbors yard; a new clean out; a tractor in our yard!

Some of the machinery in our yard.